BELOW YOU WILL FIND COMMON RENEWAL QUESTIONS PLUS REMINDERS AND INFORMATION ABOUT SEATS AND CAMPING. DATES OF RENEWAL ARE COMING SOON

COMMON RENEWAL QUESTIONS.


NOTICE ABOUT SCALPING. Advertising or selling renewable seats and camp sites for above the original sale prices will result in those items not being renewed the following year. We understand that sometimes things come up and you can't attend, but you still want to renew your renewable items. Pickup Receipts are transferable without changing the name. If you see someone scalping seats or campsites for above the original sale price, email screen shots and links to info@countryconcert.com.

Renewals will be emailed again this year.  They will be coming from renewals@countryconcert.com.  Please put renewals@countryconcert.com in your contacts list.

WHO GETS A RENEWAL?
If you purchased Any Type of Reserved Seat or Reserved Camping for Country Concert '24, you will receive a Renewal that offers you the same item(s) and an opportunity to request different locations, and/or additional quantities.  The Renewals were emailed this fall.  If you did not order at least 1 reserved item you will not receive a renewal.  CC 24 orders that only had General Admission and/or Gold Circle tickets will not receive a Renewal.  All camping, seats, and ticket types will go on sale Monday 11/25.  Thanks!  

NOTE: PLEASE MAKE SURE THE EMAIL ADDRESS "renewals@countryconcert.com" IS IN YOUR CONTACT LIST SO YOUR RENEWAL DOES NOT GO INTO YOUR SPAM FOLDER. YOU CAN ADD "renewals@countryconcert.com" TO YOUR EMAIL CONTACT LIST FROM YOUR PHONE OR PC.  If you do not receive a Renewal in your email on Sept 23rd, please contact our office at info@countryconcert.com.  

WHEN IS THE RENEWAL DUE?  
We must have your renewal back in our office by Oct 7th.  This is no longer the Postmarked date, but the date we need to have it in our hands.  Please email it to renewals@countryconcert.com before Oct 7th.  

You can email it to renewals@countryconcert.com by taking a picture of each page with your phone and attaching the pictures to the email.  We accept VISA/MC/DISCOVER.  Do not email the renewal without payment.  You can also scan the pages and attach those scans to the email.  Make sure each page is clear and readable so your Renewal is not delayed.

If you still want to mail it and pay by check, please include the check with the renewal and please use a guaranteed delivery method so we have it on or before Oct 7th. We are not responsible for mail or delivery times.

WHEN WILL I KNOW IF YOU MOVED MY SEATS OR CAMPING AS I REQUESTED & WHEN DO WE CHARGE YOU CREDIT CARD?
Due to the large volume of renewals, please don't call the office about your requested seat or campsite locations.  We will not be able to tell you on the phone if we were able to move your seats and/or campsites (if you requested a move).  

We will charge your card for the items on your renewal when we receive it.  If you requested upgrades or additional seats/campsites we will charge the difference once we find out if we can accommodate your requests.  This process can take up to 30 days after the renewal deadline.  After the renewal orders are complete, we will be mailing all the renewals out in mid December to the address on your renewal.  If you do not receive a pickup receipt in the mail by January 3rd, please email us at info@countryconcert.com.

WHAT TO DO IF YOU WANT TO CHANGE YOUR SEATS OR CAMPSITE LOCATIONS?
There will be an "OPTIONS" form included where you can select options for moving seats/campsites or transferring your seats to others.  If we can't accommodate your request, we will renew the seat and campsites you had in 2024.

WHAT IF YOU ONLY WANT TO RENEW SOME OF THE ITEMS ON MY RENEWAL FORM?
Put a line through the items you don't want to renew.  Recalculate the total.

ADDING ADDITIONAL SEATS AND/OR CAMPSITES?
If you want to add additional campsites or seats, fill out the "ADDITIONAL ITEMS ORDER FORM".  Please fill out the 2nd and 3rd choices on the OPTIONS PAGE in case we can't accommodate your request.  

UPGRADING TO DIFFERENT SEAT OR CAMPING AREAS?
If you want to upgrade to a different seat or camping area use the "OPTIONS" form to let us know where you want to move.  Let us know on the "OPTIONS" form if you want to keep the seats you had if we can't move you. This will save on time by not having to make a lot of phone calls or leaving messages. Email all the sheets back to us. 

TRANSFERRING YOUR RENEWAL TO/OR FROM SOMEONE ELSE?
If you want to give your renewal to someone else, fill out the "OPTIONS" form so we know that you are signing it over to someone else. Provide their name, address, phone number, email, and credit card information. Sign it and email it to us.

You can request to keep some of the items on your renewal and sign some items over to someone else. Identify what you are keeping and what you are signing over.  If you are transferring a campsite an entrance ticket must be purchased to process the order.

If you need to transfer your renewal to multiple people, please provide information on an additional sheet.  Additional fees will apply

SCALPING
Advertising or selling renewable seats and campsites for above the original sale prices will result in those items not being renewed the following year.


NOTE: The "renewals@countryconcert.com" email uses Transport Layer Security (TLS) which is a secure internet protocol that encrypts email for privacy and secure delivery. TLS prevents unauthorized access of email when it's in transit over internet connections.



Reserved, Club Reserved , Platinum, Platinum Plus, VIP Plus,
Stage Front Seat and any Single Day seat Reminders

Don’t forget your PickUp Receipt.

You do not need to bring your own lawn chair; your seat will be provided.

14" x 14" x 14" Coolers are welcome. 

Children 9 and under must purchase a ticket in any of these areas to sit with you.

Upgrading to another seating area is allowed; follow the instructions on the Renewal form.

Additional 3 Day Stage Front Seat Reminders

There is a parking fee for Preferred Parking; the fee benefits the Fort Loramie Volunteer Fire Department.

The middle aisle of the Stage Front Seats will be dedicated for use by the Artists and their production staffs; this is the “Artist Runway”. 

For your convenience, Stage Front Seat Holders will receive a complimentary Country Concert Flyer in the packet picked up at the gate.

Due to declining artist participation, we will no longer be able to offer the opportunity to have pictures taken with the artists. The best way to meet an artist is through the artist’s fan club. Go to their website for any information.

3 DAY STAGE FRONT, 3 DAY VIP PLUS, 3 DAY CLUB RESERVED DELUXE MEAL PACKAGES

To all the above seat holders, you can purchase a Deluxe Weekend Meal Package.  There are 2 different meal times.  Serving times and menus are linked here.

CAMPER INFORMATION

Campsite Cleanup Policy (in an effort to keep our campgrounds clean and safe) - By ordering a campsite, you agree to allow Country Concert to charge you an additional cleanup fee if you don’t remove all items from the campsite and bag the trash before you leave.

A Camping Permit includes One Camping Unit Pass (RV, Tent, etc,) one Vehicle Pass, and two Campground Wristbands.  You can purchase up to 6 more Campground Wristbands at a nominal cost for a total of 8 people per campsite.  Everyone in the campgrounds must have a Concert Entrance Wristband and a Campground Wristband.  You can also purchase one Additional Vehicle Pass for each Camping Permit, which allows you to park at or near your campsite.  There is also Overnight Car Parking for campers located in separate lots near the Concert side and Vera Side campgrounds. Units must be 15’ apart side by side, including camper slide-outs and 10’ end to end).

Remember to bring blocks to level your camper. All sites are not flat.

Country Concert camper parking closes at 9 pm nightly.

Creekview South, Creekview North, Eagles Landing
Arrive any day beginning Monday at 10AM until 9PM

Concert Side Camping (R1, R2 ,R4, S3, S7, S8, S9, S10, S11, Tent Campus Concert)
Arrive any day beginning Tuesday at 10AM until 9PM

Vera Side Camping (V6, V6E, Vera Park as you Arrive, Vera Tent Campus)
Arrive any day beginning Wednesday at 10AM until 9PM

All camp units and vehicles must enter gate printed on Pick-Up Receipt to be validated.

Everyone in the Campground must a Concert Entrance Wristband for the day you are in the campground, and a Campground wristband.  For example, if you only have a Friday Entrance Wristband, you can arrive with your camping unit on Friday (8AM-9PM), camp overnight on Friday and then leave by Saturday noon.  We take the safety of our campgrounds very seriously and being in the Campground without the proper Entrance Wristband and Campground Wristband is trespassing. 

No open flames are allowed in any of the campgrounds.  That includes campfires, enclosed fire pits, tiki torches, etc.; nothing with an open flame.  Grilling on an above ground charcoal or gas grill is OK.

Pets are not allowed in the Campground or Show areas.

Sound systems or large speakers are not allowed in the Campgrounds.

Generators must be shut off from 1 AM to 7 AM. Generators running after 1 AM will be confiscated.

There is daily trash pick-up. Set your trash in trash bags near a gravel road.

There will be a company going through the campgrounds each day offering fresh water fill-ups and pumping service; flag them down if needed.
 
If you have any issues, please contact the Campground Host, Security or the Shelby County Sheriff.

Reserved sites can be renewed or upgraded in September for the next year (provided your campsite is kept clean and we have no security problems with your site).

Electric & Water Usage – Campers who rent a site with water and electric can have one electric cord and one water hose hooked to the camping unit only. No outside watering, pool filling, sprinkling, etc. is permitted. Campers should arrive with a full tank of fresh water, and empty black and grey tanks.

For Tent Campers, Country Concert provides a clear envelope for your tent camping permit and a zip tie to attach the permit to your tent. If you do not do this, your tent may be removed.