BELOW YOU WILL FIND COMMON RENEWAL QUESTIONS PLUS REMINDERS AND INFORMATION ABOUT SEATS AND CAMPING

COMMON RENEWAL QUESTIONS

NEW - VIDEO INSTRUCTIONS FOR FILLING OUT THE NEW ONLINE RENEWALS (CLICK THE LINKS BELOW)

1 - RENEWAL OVERVIEW
2 - HOW TO FILL OUT YOUR RENEWAL
3 - RENEW SPECIFIC ITEMS
4 - ADDING ADDITIONAL ITEMS 
5 - UPGRADING SEATING OR CAMPSITES
6 - TRANSFERRING ITEMS TO ANOTHER PERSON

An important reminder that the CC'27 Renewals were E-MAILED on the week of September 28th to all RENEWABLE SEAT and/or RENEWABLE CAMPING SPOT Holders.

If you have not received your Renewal, please do the following:
Check your SPAM folder and Search for: renewals@countryconcert.com

PLEASE MAKE SURE THE EMAIL ADDRESS: renewals@countryconcert.com is in your Contact List so you get future Renewal Emails.

You can add: renewals@countryconcert.com to your email contact list from your phone or PC.

If you have not received your Renewal: Call our office @ 937-295-3000

If you have received your renewal and the link is not working:
Use a computer that does not go through your work internet
Use your phone with the Wi-Fi turned OFF


RENEWALS ARE DUE BACK ON MONDAY, OCTOBER 12TH



WHO GETS A RENEWAL?
If you purchased Any Type of Reserved Seat or Reserved Camping for Country Concert '26, you will receive a Renewal that offers you the same item(s) and an opportunity to request different locations, and/or additional quantities.

If you did not order at least 1 reserved item you will not receive a renewal.
CC’26 orders that only had General Admission and/or Gold Circle tickets will not receive a Renewal.

ALL CAMPING, SEATS, AND TICKET TYPES GO ON SALE MONDAY, 11/23/26

PLEASE ADVISE : RENEWALS REQUIRE A TIMELY RESPONSE AND ARE DUE BACK NO LATER THAN MONDAY, 10/12/26 @ 11:59 PM EST

SCALPING NOTICE
 Advertising or selling renewable seats and campsites for above the original sale prices will result in those items not being renewed the following year. We understand that sometimes things come up and you can't attend, but you still want to renew your renewable items. Pickup Receipts are transferable without changing the name. If you see someone scalping seats or campsites for above the original sale price, email screenshots and links to info@countryconcert.com.

 WILL I KNOW IF YOU MOVED MY SEATS OR CAMPING AS I REQUESTED & WHEN DO WE CHARGE YOU CREDIT CARD?
Due to the large volume of renewals, please don't call the office about your requested seat or campsite locations. We will not be able to tell you on the phone if we were able to move your seats and/or campsites (if you requested a move).

We will charge your card for the items on your renewal 7 - 10 days after we receive it. If you requested upgrades or additional seats/campsites, and if we can accommodate your requests, we will charge for those additional items or upgrades up to 30 days after the Renewal deadline.

After the Renewal orders are complete, we will be mailing all the Renewals out in mid- December to the address on your renewal. If you do not receive a pickup receipt in the mail by February 1, please email us at info@countryconcert.com.

WHAT TO DO IF YOU WANT TO CHANGE OR UPGRADE YOUR SEATS OR CAMPSITE LOCATIONS?
If you want to change or upgrade your seat/campsites on your Renewal, first, select "Change" next to the item(s) you would like to change. Next, fill out the "Seat or Camping Change Options" section in the link where you can select the options for moving seats/campsites.

**Because of the extra time required for orders which request changing or moving reserved items (seats or campsites), an additional non-refundable $25 modification fee will be applied for those specific orders. We’ll do our best to accommodate those requests, but fulfillment is not guaranteed**

Please fill out the 2nd and 3rd choices on the "Seat or Camping Change Options" section in case we can't accommodate your request. Add any comments regarding seat/camping preferences in the comment section before submitting. If we can't accommodate your request, we will renew the seat and campsites you had in 2026.

WHAT IF YOU ONLY WANT TO RENEW SOME OF THE ITEMS ON MY RENEWAL FORM?
You will hit cancel within the link for the specific items that you don’t want to renew.

ADDING ADDITIONAL SEATS AND/OR CAMPSITES?
If you want to add additional campsites or seats, fill out the "ADDITIONAL ITEMS ORDER” section. Please fill out the 2nd and 3rd choices on the "Seat or Camping Change Options" section in case we can't accommodate your request. Add any comments regarding seat/camping preferences in the comment section before submitting.

TRANSFERRING YOUR RENEWAL TO/OR FROM SOMEONE ELSE?
If you want to give your Renewal to someone else, first, select "transfer" next to the item(s) you would like to transfer, then fill out the "Transfer Options" portion of the link so we know who you are signing the reserve items over to. Provide their name, address, phone number, and email. We will contact them to get their credit card number.
You can request to keep some of the items on your Renewal and sign some items over to someone else. Identify which of the reserved items you are keeping, and select “renew” or “transfer” next to those items. If you are transferring a campsite, an entrance ticket must be purchased to process the order.
If you need to transfer your renewal to multiple people, please provide information in the comments and we will contact them. Additional fees will apply.

NOTE: The "renewals@countryconcert.com" email uses Transport Layer Security (TLS) which is a secure internet protocol that encrypts email for privacy and secure delivery. TLS prevents unauthorized access of email when it's in transit over internet connections.




Reserved, Club Reserved , Platinum, Platinum Plus, VIP Plus,
Stage Front Seat and any Single Day seat Reminders

Don’t forget your Pickup Receipt
You do not need to bring your own lawn chair; your seat will be provided
14" x 14" x 14" Coolers are welcome
Children 9 and under must purchase a ticket in any of these areas to sit with you
Upgrading to another seating area is allowed; follow the instructions on the Renewal link

Additional 3 Day Stage Front Seat Reminders

PREFERRED PARKING: Preferred parking will NOT be included with the Stage Front Seats this year, but all 3Day Stage Front seat holders have the option to purchase a PRE-PAID Preferred Parking pass. There is a limited supply.

The middle aisle of the Stage Front Seats will be dedicated for use by the Artists and their production staffs; this is the “Artist Runway”.

For your convenience, Stage Front Seat Holders will receive a complimentary Country Concert Flyer in the packet picked up at the gate.

Due to declining artist participation, we will no longer be able to offer the opportunity to have pictures taken with the artists. The best way to meet an artist is through the artist’s Fan Club. Go to their Fan Page for information.

3 DAY STAGE FRONT, 3 DAY VIP PLUS, 3 DAY CLUB RESERVED DELUXE MEAL PACKAGES

To all the above seat holders, you can purchase a Deluxe Weekend Meal Package. There are 2 different meal times. Serving times and menus are linked here.

CAMPER INFORMATION

NEW CAMPING AREA: We are happy to introduce a new camping area on the Concert Side. R5 is a reservable, primitive (non-electric) camping area, located North of R4.


Campsite Cleanup Policy (in an effort to keep our campgrounds clean and safe) - By ordering a campsite, you agree to allow Country Concert to charge you an additional cleanup fee if you don’t remove all items from the campsite and bag the trash before you leave.


A Camping Permit includes one camping unit pass (RV, Tent, etc.) one vehicle pass, and two campground wristbands. You can purchase up to 6 additional campground wristbands at a nominal cost for a total of 8 people per campsite. Everyone in the campgrounds must have a concert entrance wristband and a campground wristband.

You can also purchase one Additional Vehicle Pass for each camping permit, which allows you to park at or near your campsite.

There is also Overnight Car Parking for campers located in separate lots near the Concert side and Vera Side campgrounds.

Units must be 15’ apart side by side, (including camper slide-outs) and 10’ end to end.

Remember to bring blocks to level your camper! All sites are not flat.


Country Concert camper parking closes at 9 pm nightly.


Creekview South, Creekview North, Eagles Landing
Arrive any day beginning Monday at 10AM until 9PM

Concert Side Camping (R1, R2, R4, R5, S3, S7, S8, S9, S10, S11, Tent Campus Concert)
Arrive any day beginning Tuesday at 10AM until 9PM


Vera Side Camping (VR, VE, Vera Tent Campus)
Arrive any day beginning Wednesday at 10AM until 9PM


All camp units and vehicles must enter gate printed on Pick-Up Receipt to be validated.


Everyone in the Campground must have a Concert entrance wristband for the day you are in the campground, and a campground wristband. For example, if you only have a Friday entrance wristband, you can arrive with your camping unit on Friday (8AM-9PM), camp overnight on Friday and then leave by Saturday noon. We take the safety of our campgrounds very seriously and being in the Campground without the proper Entrance Wristband and Campground Wristband is trespassing.


No open flames are allowed in any of the campgrounds. That includes campfires, enclosed fire pits, tiki torches, etc.; nothing with an open flame. Grilling on an above ground charcoal or gas grill is OK.


Pets are not allowed in the Campground or Show areas.


Sound systems or large speakers are not allowed in the Campgrounds.


GENERATOR POLICY  
Our main goal is to prevent carbon monoxide poisoning. There have been multiple fatalities due to carbon monoxide poisoning at other festivals. We also want everyone to get a good night's sleep. 

If you have a generator, YOU are responsible for the safety of everyone in your camper and near your generator.  If your generator does not look safe, is not spaced out correctly, is too loud (must not exceed 65 decibels at 20’ of noise output), or public safety concerns, you will be required to turn it off. If you can't be located we will turn it off. Thanks!

During certain atmospheric conditions, if the CO levels in the campgrounds are too high, our fire department may turn your generator off without you being at your camper (this has only happened once in 45 years). If you have a medical condition or medicine that needs electricity, it is your responsibility to have a backup plan. If your condition is serious please consider going to one of our electric sites. Vera 50AMP electric sites are only $599. If you calculate the cost of fuel and the inconvenience of using a generator, you will be surprised how affordable this option is.

Battery operated carbon monoxide alarms are recommended for any camping situation, Tent, RV, Motorhome.


Sanitation
There is daily trash pick-up. Set your trash in trash bags near a gravel road.
There will be a company going through the campgrounds each day offering fresh water fill-ups and pumping service; flag them down if needed.


If you have any issues, please contact the Campground Host, Security, or the Shelby County Sheriff’s Department.


Reserved sites can be renewed or upgraded in September for the next year (provided your campsite is kept clean and we have no security problems with your site).

Electric & Water Usage – Campers who rent a site with water and electric can have one electric cord and one water hose hooked to the camping unit only. No outside watering, pool filling, sprinkling, etc. is permitted. Campers should arrive with a full tank of fresh water, and empty black and grey tanks.

For Tent Campers, Country Concert provides a clear envelope for your tent camping permit and a zip tie to attach the permit to your tent. If you do not do this, your tent may be removed.